Jessika, of SERVPRO Of Hunt Valley / Lutherville, is a our full-time Dispatcher and Scheduler. Jess was selected because of the teamwork she demonstrates, the manner in which she has developed the Dispatcher position behind the original job description, her acceptance and ownership of her job duties and her willingness to be proactive and forward-thinking. Jessika developed the "new" way we open our morning meeting to grab attention and star the day with a laugh from a funny video clip, a quick competitive game, an inspirational quote etc. Its been a huge success, helped strengthen camaraderie and made everyone pay attention more. Jessika sets a positive tone each day and that's key around here.